WE EXIST TO MAKE YOUR LIFE EASIER

Customer Service Philosphy

OUR TEAM MAKES YOUR COMPANY BETTER

We understand that without our customers, we don’t exist. But we feel that actually it’s much more than just that. Your customers are our customers. Without the companies that buy and sell your products neither of us would exist. By creating a transportation logistics partnership with FREIGHTONE, you can be certain that your customers will receive the level of service they demand and deserve. FREIGHTONE offers more than just arranging the simple pickup and delivery of a shipment. We can help streamline your entire supply chain. Starting from your CSR and order entry, to proper packaging solutions, down to the signed BOL upon delivery, we are here to help create efficiencies and reduce overhead.

FREIGHTONE MAKES YOUR JOB EASIER

We believe that when we deliver on our commitment to provide excellent service, we make your job easier. At FREIGHTONE, we understand you want to know where your shipments are at all times and you want integrity and honesty from your transportation partners. We’re here to take care of all of your needs and problems—and we know there are always problems. You can count on us! Our investment in technology and our commitment to service will help solve those problems so you can focus your efforts on growing your business. Integrity and commitment is the foundation of what we do at FREIGHTONE—we endeavor to be the best complement to your transportation team that you’ve ever experienced.

LET US KNOW HOW WE’RE DOING

Let us know how we did! Have a problem you’d like addressed? Have a compliment for one of our team members? If you’re in the mood to share, we’re always in the mood to hear what you have to say. 800-942-2632